The person giving assistance and who will be taking over control of the computer is called the Helper. To make it easier to understand who is who in the article below, I will be referring to those looking for assistance and who will have their computer taken over as the Host.
Quick Assist also supports the ability to connect and receive connections even if you are behind a NAT (Network Address Translation) device.įor those who commonly help their family and friends with computer problems, this built-in tool makes it much easier to assist them without having to go to their location or install a 3rd party application. Similar to Windows XP's Remote Assistance, while a Quick Assist helper is taking over a computer, the recipient can watch all actions that are taking place on their computer. Quick Assist is a remote assistance tool that allows Windows 10 users to receive and give assistance by taking control of a remote computer.
With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about.
